The Design Lab
Our Work
Our Work
Carewest
How to successfully provide vaccines to meat plant employees in a way that is trustworthy, culturally sensitive and efficient.
Sofina/Lillydale Foods, Harmony Beef, Cargill
Foods, UCalgary
Talent Management Strategies and Human Resources
How might we understand the lived experience of working from home during the pandemic, what went well, and what were the challenges – in a service with more than 20,000 employees and multiple roles, sites and stakeholders.
Carewest
Sofina/Lillydale Foods, Harmony Beef, Cargill
Foods, UCalgary
Addictions and Mental Health Branch - Government of Alberta
How to better support youth in their drug recovery journey while in the Protection of Children Drug Act (PChAD) program.
What We Offer
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We help services understand their status quo and how specific actions will shift future value.
Strategic Foresight
Innovative Facilitation
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We help services understand their status quo and how specific actions will shift future value.
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We help services understand their status quo and how specific actions will shift future value.
Solution Design
Training Workshops
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We help services understand their status quo and how specific actions will shift future value.
Our Approach
Discover
Design
Develop
Validation workshops
Experience conversations
Thematic analysis
Analogous inspiration
Creative ideation
Expert opinions
Low-fidelity prototypes
Objective reflection
Qualitative questions
Testimonials
"We have a new approach, a team with defined roles, a tool to track the work, a plan for the first planning session next week and initial ideas loaded in as the project backlog.
We have commitment.
We have optimism. We are excited to start working in this new way. We are extremely appreciative."
“As a result of working with the Design Lab, more hospice societies came to the table, became involved, and felt a sense of empowerment.
In my 26 years of being a physician, I’ve never seen a group like this come in and shake things up.”
Joni Mcneely
Linda French
Wheatland and Area Hospice Society Member
Chief Privacy Officer, AHS
"The Design Lab brought compassion, patient centredness, and effective collaboration all to one place. They helped us get all the stakeholders in a room for engaged planning.
We ended up with some concrete pitches to address an important problem that is not easy to solve... providing better health services to mothers dealing with addictions."